PRIVACY POLICY STATEMENT:

 

Committed to Protecting Your Privacy:

Your privacy is important to Matson-Charlton Surety Group (MCSG). To better protect your privacy we provide this notice explaining our online information practices and the way your information is collected and used.

 

What information do we collect?

Depending on product or process you select for bonding purposes, (for example applications, or e-mails) you may be required to submit information about you and your company. This information allows us to better serve our customers. The information collected at these pages for example might be, but not limited to:

 

  • Company  Name
  • Company  Address
  • Company  Phone, Fax, & Email
  • Owner(s)  Name
  • Owner(s)  Address
  • Social  Security and/or Tax ID Numbers
  • Financial  Statements
  • General Bond Information

 

How we use and disclose your information?

We use your information to underwrite bonds and service your account(s) with us. Information may be disclosed to outside parties, in the normal course of business, for example surety companies.

 

We do not share this information with outside parties except to the extent necessary to obtain surety bond approval and establish and maintain a bond line. We expect persons or organizations that provide services on our behalf to keep customer information confidential and to use it only to provide surety bonding on behalf of our clients.

 

We do not sell your customer information. We do have the right to disclose information if legally compelled to do so i.e. through a court order, subpoena, etc.

 

We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties.

 

MCSG may collect information which includes, but is not limited to, such as your IP address, when you visit our site. This information is used to better serve our clients and visitors; it is kept confidential and not disclosed to others.

 

We review and may improve/update our site based on the information provided by our visitors. "Cookies" may be used throughout our site to improve your experience and help us understand our client and visitors needs.

 

What are your options regarding correction or storage of your information?

If you believe the information we have about you in our records or files is incomplete, inaccurate, or have any concerns regarding using forms within our website, you may ask via email, telephone or by mail that we make any necessary additions or corrections.

 

How do we protect the security of your information?

We have established policies to safeguard your physical and electronic information. Access to personal information is available only to those individuals who need to know this information. Our employees are trained and required to maintain our privacy  policies and procedures. Outside parties to whom we disclose information are required  to maintain adequate security standards as well.

WE HAVE RELATIONSHIPS WITH THE FOLLOWING SURETY/FIDELITY BOND WRITERS:

  • Ace US Holdings, Inc.

    Westchester Fire Insurance Company
    American Safety Casualty Insurance Company
    Berkley Surety Group, Inc.

  • Capitol Indemnity Corporation

    Platte River Insurance Company
    Contractors Bonding & Insurance Company
    The Chubb Corporation

  • CNA Surety Group

    Western Surety Company
    First Sealord Surety, Inc.

  • Great American Insurance Co.

    Great American Alliance Ins. Co.
    Guarantee Co. of N. America
    Hartford Financial Services Group, Inc.
    HCC Insurance Company
    International Fidelity Insurance Company
    INSCO-DICO Group
    Lexon Insurance Company

  • Liberty Bond Services

    Ohio Casualty Insurance Company
    Safeco

  • Main Street America Group

NGM Insurance Company
Old Dominion Insurance Company

  • NAS Surety Group

North American Specialty Insurance Company
Washington International Insurance Company

  • RLI

SureTec
Travelers
Zurich
Fidelity & Deposit Co. of Maryland

© 2011 Matson-Charlton Surety Group. All Rights Reserved

Privacy Policy

 

Matson-Charlton Surety Group • 700 South Dixie Highway, Suite 100 • Coral Gables, FL 33146

Phone: 305.662.3852 • Fax: 305.661.9948

Hours of Operation: Monday through Friday • 9:00 a.m. to 5:00 p.m.